Salesforce Platform
Extend and enhance the world's #1 CRM platform.
A Customer Relationship Management (CRM) system helps manage customer data. It supports sales management, delivers actionable insights, integrates with social media and facilitates team communication. Cloud-based CRM systems offer complete mobility and access to an ecosystem of bespoke apps.
The Salesforce system is customizable. iCloudius' top developer experts can make your system fit your exact needs. For the best result for our customers, we at iCloudius build the CRM system that fits you using both pre-programmed and custom apps.
Our developers build fully customized apps using the Salesforce platform that serve our customers' needs. These apps automate business processes and help users find important information.
The tailored apps created can be deployed on mobile, desktop and web and connect to nearly any data source.
Key CRM Features
Features that can be developed and integrated into your CRM system
Contact Management
All the latest information about customers — from contact details to service conversations — is easily available to access and update.
Lead Management
Track pipeline activities, tasks and targets, all the way from prospect through to conversion.
Sales Forecasting
Get better visibility over pipelines, qualify leads more accurately, and see how close you are to hitting targets.
Instant Messaging
Real-time instant messaging functionality makes it easier for coworkers to ask and answer queries.
Email Integration
Syncing email clients instantly with the CRM system allows a complete view of customers and leads.
File Sharing
Team members can upload information to a centrally stored location and share easily with coworkers.
Dashboard-Based Analytics
Information is aggregated and presented in intuitive, meaningful dashboard displays that can be customized based on each individual's priorities.